Monitoring - Conga has investigated CVE-2018-1038 and determined it has no impact on the Conga service. The vulnerability specifically targets MicroSoft Windows 7 SP1 and Microsoft Windows Server 2008 R2, neither of which are used in providing the Conga services. Further, the CVE-2018-1038 vulnerability requires the system to already be compromised via another vector before the attacker can gain kernel level privileges associated with this vulnerability. Conga works diligently to test and apply vendor released patches and updates in a timely manner to ensure the Conga systems are up to date and protected with all of the available security updates supplied by the vendors used in providing the Conga services.
Apr 10, 14:27 MDT

About This Site

Here's the latest update to the status of Conga related products. We also include Salesforce Pod status so that you are aware if an issue exists within your specific Salesforce instance outside of the Conga products and servers.

Conga Documents - Americas Operational
90 days ago
99.92 % uptime
Today
Conga Composer   Operational
90 days ago
99.92 % uptime
Today
Conga Conductor Service   Operational
90 days ago
99.92 % uptime
Today
Conga Workflow Service   Operational
90 days ago
99.92 % uptime
Today
Conga Document API Service   Operational
90 days ago
99.92 % uptime
Today
Conga Documents - APAC Operational
90 days ago
99.86 % uptime
Today
Conga Composer   Operational
90 days ago
99.86 % uptime
Today
Conga Conductor Service   Operational
90 days ago
99.86 % uptime
Today
Conga Workflow Service   Operational
90 days ago
99.86 % uptime
Today
Conga Documents - EMEA Operational
90 days ago
99.88 % uptime
Today
Conga Composer   ? Operational
90 days ago
99.88 % uptime
Today
Conga Conductor Service   Operational
90 days ago
99.88 % uptime
Today
Conga Workflow Service   Operational
90 days ago
99.88 % uptime
Today
Conga Contracts Operational
90 days ago
99.89 % uptime
Today
Conga Contracts - Americas   ? Operational
90 days ago
99.96 % uptime
Today
Conga Contracts - EMEA   Operational
90 days ago
99.81 % uptime
Today
Conga Contracts for Salesforce Operational
90 days ago
99.99 % uptime
Today
Conga Contracts for Salesforce - Americas   Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - EMEA   Operational
90 days ago
99.97 % uptime
Today
Conga Contracts for Salesforce - APAC   Operational
90 days ago
100.0 % uptime
Today
Conga Sign Operational
90 days ago
100.0 % uptime
Today
Conga Sign - Americas   Operational
90 days ago
100.0 % uptime
Today
Conga Sign - APAC   Operational
90 days ago
100.0 % uptime
Today
Conga Sign - EMEA   Operational
90 days ago
100.0 % uptime
Today
Conga Courier Service   Operational
90 days ago
99.69 % uptime
Today
Conga Mail Merge   Operational
90 days ago
100.0 % uptime
Today
Conga Composer 7 (Legacy)   Operational
90 days ago
99.97 % uptime
Today
Salesforce Americas Operational
Salesforce North America 2   Operational
Salesforce North America 3   Operational
Salesforce North America 4   Operational
Salesforce North America 5   Operational
Salesforce North America 6   Operational
Salesforce North America 7   Operational
Salesforce North America 8   Operational
Salesforce North America 11   Operational
Salesforce North America 13   Operational
Salesforce North America 14   Operational
Salesforce North America 16   Operational
Salesforce North America 19   Operational
Salesforce North America 18   Operational
Salesforce North America 20   Operational
Salesforce North America 21   Operational
Salesforce North America 22   Operational
Salesforce North America 23   Operational
Salesforce North America 24   Operational
Salesforce North America 26   Operational
Salesforce North America 28   Operational
Salesforce North America 29   Operational
Salesforce North America 30   Operational
Salesforce North America 31   Operational
Salesforce North America 32   Operational
Salesforce North America 33   Operational
Salesforce North America 34   Operational
Salesforce North America 41   Operational
Salesforce North America 44   Operational
Salesforce North America 45   Operational
Salesforce EMEA Operational
Salesforce EU0   Operational
Salesforce EU1   Operational
Salesforce EU2   Operational
Salesforce EU3   Operational
Salesforce EU4   Operational
Salesforce EU5   Operational
Salesforce EU6   Operational
Salesforce APAC Operational
Salesforce AP1   Operational
Salesforce AP2   Operational
Salesforce AP3   Operational
Salesforce AP4   Operational
Salesforce AP0   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 20, 2018

No incidents reported today.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018
Resolved - Conga has determined as a Service Provider the new SAML injection vulnerability does not affect our services.
Apr 10, 14:25 MDT
Monitoring - Conga has determined as a Service Provider the new SAML injection vulnerability does not affect our services. Our processing of the SAML assertion is by standard Java DOM XML parsing which does not parse the comments as outlined in the vulnerability disclosure.
Feb 27, 15:21 MST
Apr 9, 2018
Resolved - Resolved
Apr 9, 17:59 MDT
Update - Conga has identified the files that browsers did not update after the release. The caching strategy utilized with these files was changed to ensure that they are retrieved from the server properly with each release.
Apr 9, 17:59 MDT
Update - The issue has a patch and is in the process of being tested. In the meantime, the error can be resolved by clearing your browser cache.
Apr 6, 10:58 MDT
Identified - We've identified an issue with how certain browsers are caching recently updated components of the Composer product. We are working on a fix to eliminate this bad caching going forward and expect to have an update later today. In the meantime, the error can most likely be resolved by clearing your browser cache.
Apr 4, 11:46 MDT
Investigating - We have identified an issue with the Composer service within Conga DocGen US. We are actively working to resolve this issue. In the meantime, the error can most likely be cleared by clearing your browser cache.
Apr 3, 14:13 MDT
Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.

Apr 6, 2018
Resolved - Resolved
Apr 6, 09:04 MDT
Monitoring - One of our security providers pushed an update that caused our environments to appear healthy to service checks but unable to service applications requests. We have taken actions to restore the application services and modified how updates are pushed going forward. Services have been restored and we are monitoring them to validate stability and state before closing the incident.
Apr 6, 09:03 MDT
Identified - We've identified an issue with the Contracts for Salesforce web servers. We are working on a fix to bring these servers back online and expect to have an update shortly.
Apr 6, 08:38 MDT