All Systems Operational

About This Site

Here's the latest update to the status of Conga related products. We also include Salesforce Pod status so that you are aware if an issue exists within your specific Salesforce instance outside of the Conga products and servers.

Note: We have removed the uptime graphs due to inconsistencies in the duration of incidents and the resulting computations and graphs. We are working with the vendor to correct these issues. The graphs and uptime percentages will return when we have verified that they are correct. In the interim all incidents are listed below by date.

Uptime over the past 90 days. View historical uptime.
Conga Documents - Americas Operational
Conga Composer Operational
Conga Conductor Service Operational
Conga Workflow Service Operational
Conga Document API Service Operational
Conga Documents - APAC Operational
Conga Composer Operational
Conga Conductor Service Operational
Conga Workflow Service Operational
Conga Documents - EMEA Operational
Conga Composer ? Operational
Conga Conductor Service Operational
Conga Workflow Service Operational
Conga Contracts Operational
Conga Contracts - Americas ? Operational
Conga Contracts - EMEA Operational
Conga Contracts - APAC ? Operational
Conga Contracts for Salesforce Operational
Conga Contracts for Salesforce - Americas Operational
Conga Contracts for Salesforce - EMEA Operational
Conga Contracts for Salesforce - APAC Operational
Conga Sign Operational
Conga Sign - Americas Operational
Conga Sign - APAC Operational
Conga Sign - EMEA Operational
Conga Courier Service Operational
Conga Mail Merge Operational
Conga Collaborate - Americas Operational
Conga Composer 7 (Legacy) Operational
Salesforce Americas Operational
Salesforce North America 2 Operational
Salesforce North America 3 Operational
Salesforce North America 4 Operational
Salesforce North America 5 Operational
Salesforce North America 6 Operational
Salesforce North America 7 Operational
Salesforce North America 8 Operational
Salesforce North America 11 Operational
Salesforce North America 13 Operational
Salesforce North America 14 Operational
Salesforce North America 16 Operational
Salesforce North America 19 Operational
Salesforce North America 18 Operational
Salesforce North America 20 Operational
Salesforce North America 21 Operational
Salesforce North America 22 Operational
Salesforce North America 23 Operational
Salesforce North America 24 Operational
Salesforce North America 26 Operational
Salesforce North America 28 Operational
Salesforce North America 29 Operational
Salesforce North America 30 Operational
Salesforce North America 31 Operational
Salesforce North America 32 Operational
Salesforce North America 33 Operational
Salesforce North America 34 Operational
Salesforce North America 41 Operational
Salesforce North America 44 Operational
Salesforce North America 45 Operational
Salesforce EMEA Operational
Salesforce EU0 Operational
Salesforce EU1 Operational
Salesforce EU2 Operational
Salesforce EU3 Operational
Salesforce EU4 Operational
Salesforce EU5 Operational
Salesforce EU6 Operational
Salesforce APAC Operational
Salesforce AP1 Operational
Salesforce AP2 Operational
Salesforce AP3 Operational
Salesforce AP4 Operational
Salesforce AP0 Operational
CLM Suite ? Operational
Conga Grid ? Operational
CongaContracts - APAC ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jun 19, 2019

No incidents reported today.

Jun 18, 2019
Intermittent failure with Preview & Tag in North America
Resolved - This incident has been resolved.
Jun 18, 20:47 MDT
Monitoring - A fix has been implemented in the North America region to resolve this issue. We are now actively monitoring the results.
Jun 18, 19:59 MDT
Update - We are continuing to work on a fix for this issue. Thank you for your patience.
Jun 18, 17:29 MDT
Identified - We are seeing issues with some instances and we are actively working to bring them back up and running.
Jun 18, 16:21 MDT
Monitoring - A fix to the issue has been implemented and all systems are operational. We are monitoring for any further issues.
Jun 18, 16:07 MDT
Identified - We have identified the issue and most instances are now up and running as normal. We are continuing to monitor those instances and are working to fix the remaining ones.
Jun 18, 15:54 MDT
Update - We are continuing to investigate this issue.
Jun 18, 15:23 MDT
Investigating - We are currently investigating an intermittent issue in loading the Conga Sign Preview & Tag page in the North America region. Some customers may see an error stating "An error occurred while processing the document", or the page may seem to load indefinitely. We will provide an update as soon as we have identified the cause of this issue.
Jun 18, 14:27 MDT
Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019
Salesforce Summer ’19 Trigger Disruption
Resolved - The issue has been resolved by following the instructions provided here:
https://support.conga.com/Conga_Composer/Conga_Workflow/Getting_Started_with_Workflow/Using_Reports_in_a_Conga_Trigger_Solution.

Please contact Conga Support for further questions and support here:
https://support.conga.com/Reference/Submit_Case_Form
Jun 15, 10:17 MDT
Update - We are continuing to monitor for any further issues.
Jun 14, 20:45 MDT
Update - We are continuing to monitor for any further issues.
Jun 13, 17:38 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 13, 17:37 MDT
Update - We have updated the Conga Trigger setup page to include a button which will authorize the usage of Salesforce Reports as a data source Trigger Solutions. Instructions for using this update can be viewed on our support site here: https://support.conga.com/Conga_Composer/Conga_Workflow/Getting_Started_with_Workflow/Using_Reports_in_a_Conga_Trigger_Solution. Administrators may need to clear browser cache to be able to utilize this functionality.
Jun 13, 17:36 MDT
Update - We are continuing to work on a fix for this issue.
Jun 13, 09:30 MDT
Identified - The Salesforce Reports method of data retrieval used for Conga Trigger solutions has been impacted by an update to Salesforce Outbound Messages in the Summer ’19 Release. We are actively working with Salesforce to identify and implement a resolution to this issue within Salesforce as well as the Conga Team implementing a solution directly. Conga Trigger solutions using Conga Queries (SOQL) are unaffected by this issue.
Jun 13, 09:30 MDT
Jun 13, 2019
Delayed Transaction Complete Emails From Conga Sign
Resolved - This incident has been resolved. Any delayed messages have been processed and the service is now working fully.
Jun 13, 12:00 MDT
Monitoring - This issue has been identified and is now running normally. We are actively monitoring for additional delays.
Jun 13, 11:40 MDT
Investigating - We are currently investigating an issue with delayed "Transaction Complete" emails from Conga Sign. We are working towards identifying the root cause and we will update this incident as soon as possible.
Jun 13, 11:23 MDT
Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019
Composer Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 20:53 MDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 8, 20:53 MDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 8, 20:50 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 20:00 MDT
Scheduled - Composer products will be undergoing maintenance during this time to perform infrastructure upgrades. We do not expect there to be downtime, however application performance may be intermittent during this time.
May 10, 15:27 MDT
Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

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