Conga Status

All Systems Operational

About This Site

Here's the latest update to the status of Conga related products. We also include Salesforce Pod status so that you are aware if an issue exists within your specific Salesforce instance outside of the Conga products and servers.

Note: We have removed the uptime graphs due to inconsistencies in the duration of incidents and the resulting computations and graphs. We are working with the vendor to correct these issues. The graphs and uptime percentages will return when we have verified that they are correct. In the interim all incidents are listed below by date.

Conga Documents - Americas Operational

Conga Composer Operational

Conga Conductor Service Operational

Conga Workflow Service Operational

Conga Document API Service Operational

Conga Documents - APAC Operational

Conga Composer Operational

Conga Conductor Service Operational

Conga Workflow Service Operational

Conga Documents - EMEA Operational

Conga Composer Operational

Conga Conductor Service Operational

Conga Workflow Service Operational

Conga Contracts Operational

Conga Contracts - Americas Operational

Conga Contracts - EMEA Operational

Conga Contracts for Salesforce Operational

Conga Contracts for Salesforce - Americas Operational

Conga Contracts for Salesforce - EMEA Operational

Conga Contracts for Salesforce - APAC Operational

Conga Sign Operational

Conga Sign - Americas Operational

Conga Sign - APAC Operational

Conga Sign - EMEA Operational

Conga Courier Service Operational

Conga Mail Merge Operational

Conga Collaborate - Americas Operational

Conga Composer 7 (Legacy) Operational

Salesforce Americas Operational

Salesforce North America 2 Operational

Salesforce North America 3 Operational

Salesforce North America 4 Operational

Salesforce North America 5 Operational

Salesforce North America 6 Operational

Salesforce North America 7 Operational

Salesforce North America 8 Operational

Salesforce North America 11 Operational

Salesforce North America 13 Operational

Salesforce North America 14 Operational

Salesforce North America 16 Operational

Salesforce North America 19 Operational

Salesforce North America 18 Operational

Salesforce North America 20 Operational

Salesforce North America 21 Operational

Salesforce North America 22 Operational

Salesforce North America 23 Operational

Salesforce North America 24 Operational

Salesforce North America 26 Operational

Salesforce North America 28 Operational

Salesforce North America 29 Operational

Salesforce North America 30 Operational

Salesforce North America 31 Operational

Salesforce North America 32 Operational

Salesforce North America 33 Operational

Salesforce North America 34 Operational

Salesforce North America 41 Operational

Salesforce North America 44 Operational

Salesforce North America 45 Operational

Salesforce EMEA Operational

Salesforce EU0 Operational

Salesforce EU1 Operational

Salesforce EU2 Operational

Salesforce EU3 Operational

Salesforce EU4 Operational

Salesforce EU5 Operational

Salesforce EU6 Operational

Salesforce APAC Operational

Salesforce AP1 Operational

Salesforce AP2 Operational

Salesforce AP3 Operational

Salesforce AP4 Operational

Salesforce AP0 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 20, 2019

No incidents reported today.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

Conga Contracts - Service Disruption

Resolved - Conga Contracts NA (Data Center) is now operating normally and the issue is resolved.
Feb 12, 08:45 MST

Monitoring - Conga Contracts NA (Data Center) is now operating normally. The engineering team is still monitoring the issue closely.
Feb 12, 08:20 MST

Investigating - Conga Contracts North America (Data Center) is experiencing a degradation in service. The engineering team is investigating the issue.
Feb 12, 08:04 MST

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

Conga Sign - Service Disruption

Resolved - Conga Sign is now operating normally. All transactions which did not automatically process have now been reprocessed successfully. Thank you.
Feb 7, 12:53 MST

Update - Conga Sign is now operating normally. Most Conga Sign transactions which were affected by this outage have been automatically reprocessed and completed. We are actively working to generate documents for those transactions which did not automatically reprocess.
Feb 7, 10:56 MST

Monitoring - We have implemented a fix, and are currently monitoring the situation. Conga Sign emails and processes may be delayed as we work through the backlog of requests from the outage.
Feb 7, 09:11 MST

Update - We have implemented a fix and are currently verifying resolution.
Feb 7, 09:00 MST

Update - We are continuing to work through this issue and will provide updates when available. We apologize for the extended outage but do not yet have an estimated time of restoration.
Feb 6, 17:04 MST

Update - We are continuing to work this issue with highest priority to arrive at a solution.
Feb 6, 15:57 MST

Identified - Our team has identified an ongoing issue with Conga Sign preventing finalized signed documents from being generated and emailed. We have identified the cause of this issue and are working to address as soon as possible
Feb 6, 15:09 MST