All Systems Operational

About This Site

Here's the latest update to the status of Conga related products. We also include Salesforce Pod status so that you are aware if an issue exists within your specific Salesforce instance outside of the Conga products and servers.

Uptime over the past 90 days. View historical uptime.
Conga Documents - Americas Operational
90 days ago
100.0 % uptime
Today
Conga Composer Operational
90 days ago
100.0 % uptime
Today
Conga Batch Operational
90 days ago
100.0 % uptime
Today
Conga Trigger Operational
90 days ago
100.0 % uptime
Today
Conga Document API Service Operational
90 days ago
100.0 % uptime
Today
Conga Documents - APAC Operational
90 days ago
100.0 % uptime
Today
Conga Composer Operational
90 days ago
100.0 % uptime
Today
Conga Batch Operational
90 days ago
100.0 % uptime
Today
Conga Trigger Operational
90 days ago
100.0 % uptime
Today
Conga Documents - EMEA Operational
90 days ago
100.0 % uptime
Today
Conga Composer ? Operational
90 days ago
100.0 % uptime
Today
Conga Batch Operational
90 days ago
100.0 % uptime
Today
Conga Trigger Operational
90 days ago
100.0 % uptime
Today
Conga Contracts Operational
90 days ago
100.0 % uptime
Today
Conga Contracts - Americas 1 ? Operational
90 days ago
100.0 % uptime
Today
Conga Contracts - Americas 2 ? Operational
90 days ago
100.0 % uptime
Today
Conga Contracts - EMEA ? Operational
90 days ago
100.0 % uptime
Today
Conga Contracts - APAC ? Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - Americas Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - EMEA Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - APAC Operational
90 days ago
100.0 % uptime
Today
Conga Sign Operational
90 days ago
99.98 % uptime
Today
Conga Sign - Americas Operational
90 days ago
99.96 % uptime
Today
Conga Sign - APAC Operational
90 days ago
100.0 % uptime
Today
Conga Sign - EMEA Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - Americas Operational
90 days ago
100.0 % uptime
Today
Conga Courier Service Operational
90 days ago
100.0 % uptime
Today
Conga Mail Merge Operational
90 days ago
100.0 % uptime
Today
Conga Composer 7 (Legacy) Operational
90 days ago
100.0 % uptime
Today
Conga CLM Operational
90 days ago
100.0 % uptime
Today
Merge Service - APAC Operational
90 days ago
100.0 % uptime
Today
Merge Service - EMEA Operational
90 days ago
100.0 % uptime
Today
Merge Service - US East Operational
90 days ago
100.0 % uptime
Today
Merge Service - US East 2 Operational
90 days ago
100.0 % uptime
Today
Merge Service - US West Operational
90 days ago
100.0 % uptime
Today
OCC - EMEA Operational
90 days ago
100.0 % uptime
Today
OCC - US South Operational
90 days ago
100.0 % uptime
Today
Xajs - EMEA Operational
90 days ago
100.0 % uptime
Today
Xajs - US South Operational
90 days ago
100.0 % uptime
Today
Conga CPQ - Americas Operational
90 days ago
100.0 % uptime
Today
Smart Search Operational
90 days ago
100.0 % uptime
Today
Turbo Pricing Operational
90 days ago
100.0 % uptime
Today
CLM Suite ? Operational
Conga Grid ? Operational
Conga Intelligence Services Operational
90 days ago
100.0 % uptime
Today
Max Operational
90 days ago
100.0 % uptime
Today
IDD Operational
90 days ago
100.0 % uptime
Today
Contract Wrangler Operational
90 days ago
100.0 % uptime
Today
CCI - Conga Contracts Intelligence Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Conga Contracts for Salesforce - 2.64 Deployment Window Dec 2, 08:00-20:00 MST
Conga Contracts for Salesforce deployment of package version 2.64. There is no expected downtime.
Posted on Nov 30, 09:18 MST
Conga Contracts - Infrastructure Maintenance Dec 4, 07:00-11:00 MST
On Saturday, December 4th from 9AM to 1PM EST, Conga will be upgrading the Infrastructure for Conga Contracts. You may experience downtime during this window.
Posted on Nov 28, 09:14 MST
Scheduled Maintenance – Merge Service Dec 7, 22:30 - Dec 8, 01:30 MST
Merge Service will undergo a scheduled maintenance between Dec 7th 9.30 pm PDT - Dec 8th 12.30 am PDT. There could be intermittent disruption during this period.
Posted on Nov 24, 04:54 MST
Scheduled Maintenance – Online Contract Collaboration (OCC) & X-Author for Contracts Dec 7, 23:30 - Dec 8, 02:30 MST
Conga’s Online Contract Collaboration (OCC) and X-Author for Contracts deployments are scheduled from Dec 7th 10:30 pm PDT - Dec 8th 1:30 am PDT. We expect a downtime for our OCC and XAJS tools during this time.
Posted on Nov 24, 03:41 MST
Past Incidents
Nov 30, 2021

No incidents reported today.

Nov 29, 2021
Conga Sign documents not loading in North America
Resolved - From 6:52 PM MST to 7:45 PM MST on November 29th, the Conga Sign application was observed having significant delays in processing documents, causing both the Tagging and Signing screens to not completely load. The Conga team adjusted system capacity for the Sign application, allowing new services to help process the documents in waiting. The Conga team is also in the process of developing a longer-term fix for this issue.
Nov 29, 19:00 MST
Conga Sign documents not loading
Resolved - This incident has been resolved.
Nov 29, 15:20 MST
Monitoring - The Conga team is evaluating options for long-term resolution of this performance issue. All Conga Sign services continue to be operational and will be closely monitored.
Nov 29, 14:49 MST
Identified - The cause of the performance issues in Conga Sign has been identified and we are working towards a resolution. All previously impacted transactions should now have processed correctly and documents available for tagging and signing.
Nov 29, 14:21 MST
Update - The Conga team is continuing to investigate this issue. We have identified that the Conga Sign system is continuing to process documents, but at a reduced speed. While we work to resolve this performance issue, we are also increasing the Conga Sign system capacity to process documents more quickly.
Nov 29, 14:06 MST
Update - At this time, it appears that all Conga Sign transactions in North America are currently impacted. We are continuing to investigate the cause of this issue.
Nov 29, 13:40 MST
Investigating - We are currently investigating an issue impacting some transactions where Conga Sign documents are not loading properly for tagging or signing.
Nov 29, 13:13 MST
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021
Scheduled Maintenance – Merge Service
Completed - The scheduled maintenance has been completed.
Nov 20, 01:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 22:30 MST
Scheduled - Merge Service will undergo a scheduled maintenance between Nov 19th 9.30 pm PDT - Nov 20th 12.30 am PDT. There could be intermittent connection issues during this period.
Nov 11, 06:57 MST
Nov 19, 2021
Nov 18, 2021

No incidents reported.

Nov 17, 2021
Conga Contracts for Salesforce - 2.63 Deployment Window
Completed - The scheduled maintenance has been completed.
Nov 17, 20:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 08:00 MST
Scheduled - Conga Contracts for Salesforce deployment of package version 2.63. There is no expected downtime.
Nov 15, 08:33 MST
Conga Contracts - 11.0.0 Deployment window
Completed - The scheduled maintenance has been completed.
Nov 17, 14:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 13:00 MST
Scheduled - We will be undergoing scheduled maintenance, there is no anticipated downtime.
Nov 15, 08:50 MST
Nov 16, 2021

No incidents reported.

← Incident History Powered by Atlassian Statuspage