Monitoring - Conga is working to deploy the applicable patches to all customer products and services as they become available from vendors. However, Conga's existing security controls mitigate all 3 of the currently known vulnerabilities and threat vectors.

Products/Services:
CVE-2017-5712
Remotely exploitable - No systems are open to ports 16992/16993.

CVE-2017-5705
CVE-2017-5706
CVE-2017-5707
CVE-2017-5708
CVE-2017-5709
CVE-2017-5710
CVE-2017-5711
CVE-2017-5715
CVE-2017-5754
CVE-2017-5753
-Physical and logical access to OS level system components are protected via multiple layers of controls which prohibit malicious actors from executing physical or logical Operating kernel access.

Conga's Information Security team continues to monitor news and intelligence resources for additional information and will act upon a need to adjust our posture as necessary. Please send further questions to security@getconga.com
Jan 4, 11:15 MST

About This Site

Here's the latest update to the status of Conga related products. We also include Salesforce Pod status so that you are aware if an issue exists within your specific Salesforce instance outside of the Conga products and servers.

Conga Documents - Americas Operational
90 days ago
100.0 % uptime
Today
Conga Composer   Operational
90 days ago
100.0 % uptime
Today
Conga Conductor Service   Operational
90 days ago
100.0 % uptime
Today
Conga Workflow Service   Operational
90 days ago
100.0 % uptime
Today
Conga Document API Service   Operational
90 days ago
100.0 % uptime
Today
Conga Documents - APAC Operational
90 days ago
100.0 % uptime
Today
Conga Composer   Operational
90 days ago
100.0 % uptime
Today
Conga Conductor Service   Operational
90 days ago
100.0 % uptime
Today
Conga Workflow Service   Operational
90 days ago
100.0 % uptime
Today
Conga Documents - EMEA Operational
90 days ago
100.0 % uptime
Today
Conga Composer   ? Operational
90 days ago
100.0 % uptime
Today
Conga Conductor Service   Operational
90 days ago
100.0 % uptime
Today
Conga Workflow Service   Operational
90 days ago
100.0 % uptime
Today
Conga Novatus Contracts Operational
90 days ago
99.92 % uptime
Today
Conga Novatus Contracts US   ? Operational
90 days ago
99.98 % uptime
Today
Conga Novatus Contracts EU   Operational
90 days ago
99.86 % uptime
Today
Conga Contracts Operational
90 days ago
100.0 % uptime
Today
Conga Contracts - North America   Operational
90 days ago
100.0 % uptime
Today
Conga Contracts - EMEA   Operational
90 days ago
100.0 % uptime
Today
Conga Courier Service   Operational
90 days ago
100.0 % uptime
Today
Conga Mail Merge   Operational
90 days ago
100.0 % uptime
Today
Conga Composer 7 (Legacy)   Operational
90 days ago
100.0 % uptime
Today
Salesforce Americas Operational
Salesforce North America 2   Operational
Salesforce North America 3   Operational
Salesforce North America 4   Operational
Salesforce North America 5   Operational
Salesforce North America 6   Operational
Salesforce North America 7   Operational
Salesforce North America 8   Operational
Salesforce North America 11   Operational
Salesforce North America 13   Operational
Salesforce North America 14   Operational
Salesforce North America 16   Operational
Salesforce North America 19   Operational
Salesforce North America 18   Operational
Salesforce North America 20   Operational
Salesforce North America 21   Operational
Salesforce North America 22   Operational
Salesforce North America 23   Operational
Salesforce North America 24   Operational
Salesforce North America 26   Operational
Salesforce North America 28   Operational
Salesforce North America 29   Operational
Salesforce North America 30   Operational
Salesforce North America 31   Operational
Salesforce North America 32   Operational
Salesforce North America 33   Operational
Salesforce North America 34   Operational
Salesforce North America 41   Operational
Salesforce North America 44   Operational
Salesforce North America 45   Operational
Salesforce EMEA Operational
Salesforce EU0   Operational
Salesforce EU1   Operational
Salesforce EU2   Operational
Salesforce EU3   Operational
Salesforce EU4   Operational
Salesforce EU5   Operational
Salesforce EU6   Operational
Salesforce APAC Operational
Salesforce AP1   Operational
Salesforce AP2   Operational
Salesforce AP3   Operational
Salesforce AP4   Operational
Salesforce AP0   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workflow Service Migration Nov 15, 15:15 - Nov 16, 12:00 MST
As we are migrating to an improved Workflow system you may notice that workflow event totals for the last 24-hours are not listed in their entirety in the Workflow Dashboard. These data is available through the Recent Activity report on the Composer Setup page and will be fully available after the maintenance period.
Posted on Nov 15, 15:06 MST
Past Incidents
Jan 21, 2018

No incidents reported today.

Jan 20, 2018

No incidents reported.

Jan 19, 2018

No incidents reported.

Jan 18, 2018

No incidents reported.

Jan 17, 2018
Resolved - The reported issue is no longer occurring and a permanent fix or workaround has been put in place.
Jan 17, 12:20 MST
Monitoring - "We have put new servers in place in order to correct an error that some customers were seeing when launching Composer and Conductor. We will continue to monitor services to verify the issues does not manifest again."
Jan 16, 17:07 MST
Investigating - We have received notification of an issue within our system and are currently investigating the problem regarding the "Failed to load boot strapper" error message. We will update the status and affected customers who logged cases with our support team once the problem is solved.
Thank you for your patience.
Jan 16, 10:12 MST
Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.