All Systems Operational

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Here's the latest update to the status of Conga related products. We also include Salesforce Pod status so that you are aware if an issue exists within your specific Salesforce instance outside of the Conga products and servers.

Conga Documents - Americas Operational
90 days ago
99.99 % uptime
Today
Conga Composer Operational
90 days ago
99.98 % uptime
Today
Conga Batch Operational
90 days ago
100.0 % uptime
Today
Conga Trigger Operational
90 days ago
100.0 % uptime
Today
Conga Document API Service Operational
90 days ago
100.0 % uptime
Today
Conga Documents - APAC Operational
90 days ago
100.0 % uptime
Today
Conga Composer Operational
90 days ago
100.0 % uptime
Today
Conga Batch Operational
90 days ago
100.0 % uptime
Today
Conga Trigger Operational
90 days ago
100.0 % uptime
Today
Conga Documents - EMEA Operational
90 days ago
100.0 % uptime
Today
Conga Composer ? Operational
90 days ago
100.0 % uptime
Today
Conga Batch Operational
90 days ago
100.0 % uptime
Today
Conga Trigger Operational
90 days ago
100.0 % uptime
Today
Conga Contracts Operational
90 days ago
99.75 % uptime
Today
Conga Contracts - Americas 1 ? Operational
90 days ago
99.75 % uptime
Today
Conga Contracts - Americas 2 ? Operational
90 days ago
99.75 % uptime
Today
Conga Contracts - EMEA ? Operational
90 days ago
99.75 % uptime
Today
Conga Contracts - APAC ? Operational
90 days ago
99.75 % uptime
Today
Conga Contracts for Salesforce Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - Americas Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - EMEA Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - APAC Operational
90 days ago
100.0 % uptime
Today
Conga Sign Operational
90 days ago
99.93 % uptime
Today
Conga Sign - Americas Operational
90 days ago
99.93 % uptime
Today
Conga Sign - APAC Operational
90 days ago
99.93 % uptime
Today
Conga Sign - EMEA Operational
90 days ago
99.93 % uptime
Today
Conga Courier Service Operational
90 days ago
100.0 % uptime
Today
Conga Mail Merge Operational
90 days ago
100.0 % uptime
Today
Conga Collaborate - Americas Operational
90 days ago
100.0 % uptime
Today
Conga Composer 7 (Legacy) Operational
90 days ago
100.0 % uptime
Today
Salesforce Americas Operational
Salesforce North America 2 Operational
Salesforce North America 3 Operational
Salesforce North America 4 Operational
Salesforce North America 5 Operational
Salesforce North America 6 Operational
Salesforce North America 7 Operational
Salesforce North America 8 Operational
Salesforce North America 11 Operational
Salesforce North America 13 Operational
Salesforce North America 14 Operational
Salesforce North America 16 Operational
Salesforce North America 19 Operational
Salesforce North America 18 Operational
Salesforce North America 20 Operational
Salesforce North America 21 Operational
Salesforce North America 22 Operational
Salesforce North America 23 Operational
Salesforce North America 24 Operational
Salesforce North America 26 Operational
Salesforce North America 28 Operational
Salesforce North America 29 Operational
Salesforce North America 30 Operational
Salesforce North America 31 Operational
Salesforce North America 32 Operational
Salesforce North America 33 Operational
Salesforce North America 34 Operational
Salesforce North America 41 Operational
Salesforce North America 44 Operational
Salesforce North America 45 Operational
Salesforce EMEA Operational
Salesforce EU0 Operational
Salesforce EU1 Operational
Salesforce EU2 Operational
Salesforce EU3 Operational
Salesforce EU4 Operational
Salesforce EU5 Operational
Salesforce EU6 Operational
Salesforce APAC Operational
Salesforce AP1 Operational
Salesforce AP2 Operational
Salesforce AP3 Operational
Salesforce AP4 Operational
Salesforce AP0 Operational
CLM Suite ? Operational
Conga Grid ? Operational
Conga Merge Service Operational
90 days ago
99.97 % uptime
Today
Merge Service Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Conga Contracts for Salesforce deployment of package version 2.41. There is no expected downtime.
Posted on Dec 2, 13:57 MST
Past Incidents
Dec 5, 2020

No incidents reported today.

Dec 4, 2020

No incidents reported.

Dec 3, 2020
Completed - The scheduled maintenance has been completed.
Dec 3, 19:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 18:00 MST
Scheduled - We will be upgrading our software to 10.0.2. We expect no downtime.
Dec 2, 12:21 MST
Dec 2, 2020
Completed - The scheduled maintenance has been completed.
Dec 2, 18:00 MST
Update - UPDATE: This release has been put on hold as we work through a possible issue uncovered during testing.
Dec 2, 08:55 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:05 MST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 2, 08:05 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 06:00 MST
Scheduled - UPDATE: This release has been put on hold as we work through a possible issue uncovered during testing. Conga Contracts for Salesforce deployment of package version 2.40. There will be no expected downtime.
Nov 30, 14:03 MST
Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Resolved - Conga expects to have a fix for users experiencing the issue where fields are not being included in system generated emails in an upcoming release. This problem is impacting a small percentage of users so we'll be removing the Status Notification. If you require any additional information or assistance please submit a case to Technical Support or respond to your existing case (if you have one). We'll be happy to assist.
Nov 25, 13:30 MST
Update - Conga has a fix for the limited number of users who may be receiving an error message when their password was reset and Force Password Change was selected. We expect that fix to be deployed with the next release on Thursday, December 3rd.

We continue to investigate an issue where some users may be experiencing fields not being included in system generated emails. We will provide updates and/or anticipated resolution date as that information becomes available.
Nov 24, 06:18 MST
Update - We are continuing to investigate this issue.
Nov 21, 07:34 MST
Investigating - Conga is aware of multiple ongoing issues currently:

Some users may be receiving an error message when their password was reset and Force Password Change was selected.
Some users may be experiencing an issue where fields not being included in system generated emails.

Our development team is actively working all issues and looking to restore nominal system operation as quickly as possible. We will provide updates as they are available.
Nov 19, 18:00 MST
Nov 24, 2020
Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020