All Systems Operational

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Here's the latest update to the status of Conga related products. We also include Salesforce Pod status so that you are aware if an issue exists within your specific Salesforce instance outside of the Conga products and servers.

Conga Documents - Americas Operational
90 days ago
99.99 % uptime
Today
Conga Composer   Operational
90 days ago
99.99 % uptime
Today
Conga Conductor Service   Operational
90 days ago
100.0 % uptime
Today
Conga Workflow Service   Operational
90 days ago
100.0 % uptime
Today
Conga Document API Service   Operational
90 days ago
100.0 % uptime
Today
Conga Documents - APAC Operational
90 days ago
100.0 % uptime
Today
Conga Composer   Operational
90 days ago
100.0 % uptime
Today
Conga Conductor Service   Operational
90 days ago
100.0 % uptime
Today
Conga Workflow Service   Operational
90 days ago
100.0 % uptime
Today
Conga Documents - EMEA Operational
90 days ago
100.0 % uptime
Today
Conga Composer   ? Operational
90 days ago
100.0 % uptime
Today
Conga Conductor Service   Operational
90 days ago
100.0 % uptime
Today
Conga Workflow Service   Operational
90 days ago
100.0 % uptime
Today
Conga Contracts Operational
90 days ago
99.9 % uptime
Today
Conga Contracts - Americas   ? Operational
90 days ago
99.96 % uptime
Today
Conga Contracts - EMEA   Operational
90 days ago
99.84 % uptime
Today
Conga Contracts for Salesforce Operational
90 days ago
99.99 % uptime
Today
Conga Contracts for Salesforce - Americas   Operational
90 days ago
100.0 % uptime
Today
Conga Contracts for Salesforce - EMEA   Operational
90 days ago
99.97 % uptime
Today
Conga Contracts for Salesforce - APAC   Operational
90 days ago
100.0 % uptime
Today
Conga Sign Operational
90 days ago
100.0 % uptime
Today
Conga Sign - Americas   Operational
90 days ago
100.0 % uptime
Today
Conga Sign - APAC   Operational
90 days ago
100.0 % uptime
Today
Conga Sign - EMEA   Operational
90 days ago
100.0 % uptime
Today
Conga Courier Service   Operational
90 days ago
100.0 % uptime
Today
Conga Mail Merge   Operational
90 days ago
100.0 % uptime
Today
Conga Octiv - Americas   Operational
Conga Composer 7 (Legacy)   Operational
90 days ago
100.0 % uptime
Today
Salesforce Americas Operational
Salesforce North America 2   Operational
Salesforce North America 3   Operational
Salesforce North America 4   Operational
Salesforce North America 5   Operational
Salesforce North America 6   Operational
Salesforce North America 7   Operational
Salesforce North America 8   Operational
Salesforce North America 11   Operational
Salesforce North America 13   Operational
Salesforce North America 14   Operational
Salesforce North America 16   Operational
Salesforce North America 19   Operational
Salesforce North America 18   Operational
Salesforce North America 20   Operational
Salesforce North America 21   Operational
Salesforce North America 22   Operational
Salesforce North America 23   Operational
Salesforce North America 24   Operational
Salesforce North America 26   Operational
Salesforce North America 28   Operational
Salesforce North America 29   Operational
Salesforce North America 30   Operational
Salesforce North America 31   Operational
Salesforce North America 32   Operational
Salesforce North America 33   Operational
Salesforce North America 34   Operational
Salesforce North America 41   Operational
Salesforce North America 44   Operational
Salesforce North America 45   Operational
Salesforce EMEA Operational
Salesforce EU0   Operational
Salesforce EU1   Operational
Salesforce EU2   Operational
Salesforce EU3   Operational
Salesforce EU4   Operational
Salesforce EU5   Operational
Salesforce EU6   Operational
Salesforce APAC Operational
Salesforce AP1   Operational
Salesforce AP2   Operational
Salesforce AP3   Operational
Salesforce AP4   Operational
Salesforce AP0   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2018

No incidents reported today.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018
Resolved - This incident has been resolved.
May 14, 18:09 MDT
Update - Update - Some services have been restored, such as accessing a document from a link, and published docs for recipients. Documents from the list or creating new document are still unavailable. The team continues to actively work the issue with multiple engineers. Elastic search capabilities are degraded, however data is intact
May 14, 17:10 MDT
Investigating - We are aware of a disruption to the Conga Octiv product at this time. Customers may receive a "504 Gateway Timeout error" when attempting to connect. Our engineering team is actively working on the outage and we expect to post an update shortly.
May 14, 14:56 MDT
May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018
Resolved - This incident has been resolved.
May 11, 09:14 MDT
Investigating - We are experiencing connectivity issues with the CongaSign product upon the EU infrastructure. Our Devops team is currently investigating and we will update this page as soon as further information is available.
May 11, 06:16 MDT
May 10, 2018
Resolved - CVE-2018-1038 has been verified as having no impact on the Conga Service.
May 10, 13:39 MDT
Monitoring - Conga has investigated CVE-2018-1038 and determined it has no impact on the Conga service. The vulnerability specifically targets MicroSoft Windows 7 SP1 and Microsoft Windows Server 2008 R2, neither of which are used in providing the Conga services. Further, the CVE-2018-1038 vulnerability requires the system to already be compromised via another vector before the attacker can gain kernel level privileges associated with this vulnerability. Conga works diligently to test and apply vendor released patches and updates in a timely manner to ensure the Conga systems are up to date and protected with all of the available security updates supplied by the vendors used in providing the Conga services.
Apr 10, 14:27 MDT
Resolved - The issue with the Composer service within Conga DocGen US has been resolved. We are still investigating root cause on this issue.
May 10, 12:14 MDT
Update - We have identified an issue with the Composer service within Conga DocGen US. We are actively working to resolve this issue. In the meantime, the error can most likely be cleared by clearing your browser cache for all time and then exiting the browser completely. Clearing the cache may resolve your issue, so please attempt clear the browser cache for “all time”, close all browser windows and retry your operation.
May 10, 11:50 MDT
Investigating - We have identified an issue with the Composer service within Conga DocGen US. We are actively working to resolve this issue. We are actively working to resolve this issue. In the meantime, the error can most likely be cleared by clearing your browser cache for all time and then exiting the browser completely.
May 10, 11:43 MDT
May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.