Conga Status

All Systems Operational

About This Site

Here's the latest update to the status of Conga related products. We also include Salesforce Pod status so that you are aware if an issue exists within your specific Salesforce instance outside of the Conga products and servers.

Note: We have removed the uptime graphs due to inconsistencies in the duration of incidents and the resulting computations and graphs. We are working with the vendor to correct these issues. The graphs and uptime percentages will return when we have verified that they are correct. In the interim all incidents are listed below by date.

Conga Documents - Americas Operational

Conga Composer Operational

Conga Conductor Service Operational

Conga Workflow Service Operational

Conga Document API Service Operational

Conga Documents - APAC Operational

Conga Composer Operational

Conga Conductor Service Operational

Conga Workflow Service Operational

Conga Documents - EMEA Operational

Conga Composer Operational

Conga Conductor Service Operational

Conga Workflow Service Operational

Conga Contracts Operational

Conga Contracts - Americas Operational

Conga Contracts - EMEA Operational

Conga Contracts for Salesforce Operational

Conga Contracts for Salesforce - Americas Operational

Conga Contracts for Salesforce - EMEA Operational

Conga Contracts for Salesforce - APAC Operational

Conga Sign Operational

Conga Sign - Americas Operational

Conga Sign - APAC Operational

Conga Sign - EMEA Operational

Conga Courier Service Operational

Conga Mail Merge Operational

Conga Collaborate - Americas Operational

Conga Composer 7 (Legacy) Operational

Salesforce Americas Operational

Salesforce North America 2 Operational

Salesforce North America 3 Operational

Salesforce North America 4 Operational

Salesforce North America 5 Operational

Salesforce North America 6 Operational

Salesforce North America 7 Operational

Salesforce North America 8 Operational

Salesforce North America 11 Operational

Salesforce North America 13 Operational

Salesforce North America 14 Operational

Salesforce North America 16 Operational

Salesforce North America 19 Operational

Salesforce North America 18 Operational

Salesforce North America 20 Operational

Salesforce North America 21 Operational

Salesforce North America 22 Operational

Salesforce North America 23 Operational

Salesforce North America 24 Operational

Salesforce North America 26 Operational

Salesforce North America 28 Operational

Salesforce North America 29 Operational

Salesforce North America 30 Operational

Salesforce North America 31 Operational

Salesforce North America 32 Operational

Salesforce North America 33 Operational

Salesforce North America 34 Operational

Salesforce North America 41 Operational

Salesforce North America 44 Operational

Salesforce North America 45 Operational

Salesforce EMEA Operational

Salesforce EU0 Operational

Salesforce EU1 Operational

Salesforce EU2 Operational

Salesforce EU3 Operational

Salesforce EU4 Operational

Salesforce EU5 Operational

Salesforce EU6 Operational

Salesforce APAC Operational

Salesforce AP1 Operational

Salesforce AP2 Operational

Salesforce AP3 Operational

Salesforce AP4 Operational

Salesforce AP0 Operational

CLM Suite Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2019

No incidents reported today.

Apr 25, 2019

Composer - Temporary Merge Slowness

Resolved - An extremely high user workload spike came into the Composer product. Some users may have experienced some merge slowness while server capacity was increased to match this workload. The incident was short lived and is now resolved.
Apr 25, 14:30 MDT

Investigating - An extremely high user workload spike came into the Composer product. Some users may have experienced some merge slowness while server capacity was increased to match this workload.
Apr 25, 14:15 MDT

Apr 24, 2019

No incidents reported.

Apr 23, 2019

No incidents reported.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

CongaSign Preview & Tag - Service Disruption

Resolved - Conga Sign has resumed normal operation
Apr 16, 12:26 MDT

Monitoring - The Conga Sign Engineering Team continues to investigate the cause of this incident. Conga Sign Transactions continue to process and performance has improved to normal.
Apr 16, 10:58 MDT

Update - The Conga Sign Engineering Team continues to investigate the cause of this incident. Conga Sign Transactions continue to process, but at a much reduced performance rate.
Apr 16, 09:53 MDT

Investigating - We have identified an issue within CongaSign for customers based on EU infrastructure - the Preview and Tag button is looping. Customers can still use the 'Send' button without issue. Our product development teams are working toward a resolution and we will update this incident as soon as possible.
Apr 16, 09:21 MDT

CongaSign Preview & Tag

Resolved - This incident has been resolved.
Apr 16, 08:30 MDT

Update - We are continuing to monitor for any further issues.
Apr 16, 07:27 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 07:26 MDT

Update - A resolution has been deployed and we will continue to monitor performance.
Apr 16, 04:57 MDT

Identified - We have identified an issue within CongaSign for customers based on EU infrastructure - the Preview and Tag button is looping. Customers can still use the 'Send' button without issue. Our product development teams are working toward a resolution and we will update this incident as soon as possible.
Apr 16, 04:26 MDT

Apr 15, 2019

Conga Contracts - Ongoing Outage

Resolved - The issue has been resolved and the infrastructure has been updated.
Apr 15, 16:44 MDT

Update - The root cause has been identified. Conga Contracts will be updating EU infrastructure at 4:00 PM MST. The infrastructure updates should only take several minutes but End Users may experience several minutes of downtime.
Apr 15, 12:43 MDT

Update - The system is currently operational and we are continuing to monitor the situation
Apr 15, 11:34 MDT

Monitoring - We have received notification of an issue within our EU Conga Contracts system. The system is currently operational and we are continuing to monitor the situation.
Apr 15, 10:17 MDT

Update - We are continuing to investigate this issue.
Apr 15, 10:16 MDT

Investigating - We have received notification of an issue within our EU Conga Contracts system and are currently investigating the problem.
Apr 15, 10:01 MDT

Conga Contracts EU AWS Infrastructure Updates

Completed - The scheduled maintenance has been completed.
Apr 15, 16:15 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 16:00 MDT

Scheduled - Conga Contracts EU AWS infrastructure updates to address RDS connection issues.
Apr 15, 12:39 MDT

Conga Contracts - Brief Outage

Resolved - This incident has been resolved and the system is fully operational.
Apr 15, 07:39 MDT

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

Conga Contracts EU Data Center Migration to AWS

Completed - The scheduled maintenance has been completed.
Apr 12, 21:30 MDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 12, 21:24 MDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 12, 21:23 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 16:00 MDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 12, 16:00 MDT

Scheduled - The Conga Contracts EU Data Center is scheduled to be migrated to the EU AWS infrastructure.
Apr 8, 10:30 MDT